Nishitetsu Hotel Croom Hakata

I really liked using the hotel onsen, it was relatively spacious and invigorating to use. The hotel room was clean and it was comfortable. The shower facilities was excellent, by Japanese or Western standards. The customer service was warm and friendly (something some hotels in the West can learn from). The location was about a 10 minute walk from the trains, which was really convenient. Buffet breakfast was served in a restaurant linked to the hotel, which had a nice ambient feel.

Excellent location, within 5 minutes of Hakata Station and right next to the Bus Terminal. Room was of a decent size and our room had a wonderful view of the Hakata JR station platforms where trains came and went. Despite the proximity, we hardly heard any noise. Clean and comfortable.

Wish I had a bigger room. Fully booked. Location good. Near to hakata station.like 3mins walk.. You will walk past the bus terminal which has alot of shops and eateries even before reaching hakata station... Lawson convenient store in the same building as hotel. . With a side door tat can lead to the hotel's elevators with the hotel key card. Which u can tap fr inside Lawson. Then access to hotels lifts. Onsen was clean and good. Staff very helpful. Helped to book a taxi for my very early departure to international airport. Just 10-13mins away...

There are many hotel options in the area but I chose this one based on its easy access to Hakata Station. Within 5 minutes walk of the station and bus hub (use the overpass walkways and it will save you even more time), this hotel served as a great launching point to explore the surrounding area. The spa area was great but the best part was the free massage chair. If you have spent any time traveling Japan you know that your feet are going to be dying. This massage chair was a godsend and was worth the price of the hotel on its own.

The location is just wonderful. It's very close to the bus terminal. The Onsen facility attracted me the most.